When Clients Reject Your Candidates

This Module focuses on the critical issues faced by recruiters when their proposed candidates are rejected by clients. It highlights two main reasons for such rejections: either the client does not trust the recruiter's judgment or the recruiter has misunderstood the client's brief. This situation is described as catastrophic rather than a minor setback because it fundamentally challenges the recruiter’s professionalism and understanding of the client’s needs. From this, recruiters can learn the importance of deeply understanding a client’s requirements and improving the way they demonstrate their decision-making and candidate assessment skills to build trust with their clients. This scenario urges recruiters to reflect on their practices and consider how they can enhance their briefing process and candidate evaluation to avoid these pitfalls.