KPI's and activity management
"This Module focuses on the vital role of activity management in maximizing the productivity of recruitment consultants. Key topics discussed include the strategic implementation of KPIs, the significance of managing KPIs effectively, and the necessity of setting realistic activity goals. The core framework highlighted is the formula: Activity × Quality × Target Market, which underscores the need for high-quality activity targeted at the right candidates and clients to boost recruitment success.
The speaker emphasizes the importance of practical and adaptable KPIs, criticizing outdated and unscientific KPI standards. A method known as 'backwards planning' is advocated for, where recruitment goals are set first and practical steps are traced backward to achieve these goals. This approach helps in creating a logical connection between daily activities and overall business targets, thereby fostering a sense of ownership and understanding among consultants. Additionally, This Module covers different plans for individual and team settings, highlighting the recruitment processes in both permanent and temporary placement scenarios.