Behavioural and Competency Based Interviewing
Emily McLeod, co-founder and director of WOW Recruitment, emphasizes the importance of behavioral and competency-based interviewing in recruiting. She argues that this method is the most accurate in predicting future behavior and performance because it relies on real-life examples from candidates' past experiences. Behavioral interviewing is favored for its fairness, structure, objective nature, and legal soundness. To implement this style effectively, McLeod suggests a step-by-step approach: identifying core competencies required for the job; developing targeted questions for each competency; asking consistent questions across all interviews; and using a rating scale to assess candidates' responses. She offers examples of competencies such as adaptability, teamwork, and problem-solving, and provides specific questions that can be used to evaluate these skills. Key action points include developing a set of standardized questions and implementing a simple rating system to ensure equitable and accurate evaluation of candidates' behaviors and skills.