16 questions to prepare for downturn
This masterclass Session focuses on preparing recruitment companies for potential market downturns by emphasizing the importance of proactive questioning and readiness. The key concept is analyzing how a recruitment business would cope if there was a significant drop in permanent and temporary gross profit, mimicking past scenarios like the COVID-19 impact but without government support or quick recovery. The discussion moves towards the skills required by recruitment staff to effectively engage in business development and client relationship management, especially in challenging times when job orders decrease and competition increases. It stresses the necessity for recruiters to have and continuously hone their skills in securing new job orders and managing client relationships, even when market conditions are favorable. This Module underscores the importance of maintaining strong, proactive connections with both past clients and candidates to enhance resilience against market shifts. Finally, it prompts recruitment leaders to evaluate their team's capability to conduct effective sales meetings and differentiate their services in a competitive environment, preparing for scenarios where these skills become essential for survival and success.